#1:Doxie Go SE - The Intuitive Portable Document Scanner with Rechargeable Battery and Easy Software for Home, Office, or Work from Home
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Customer reviews
Impressive customer service
I got this scanner to scan receipts I keep on my computer. Previously I was using the flatbed on my printer to scan, which was a pain in the neck. The Doxie scanner is terrific! It's simpler and much faster. I was especially impressed that the company gets in touch with new customers to see if they have any questions. I had one question that I emailed, and got an almost immediate reply; this person also followed up. Then they offered a gift card in exchange for talking to their senior product manager, who wants any feedback customers may have about how to improve their product. I couldn't suggest anything — the scanner works just fine. Very nice folks to deal with at the company.
Clear scanning!
We got this scanner for receipts and paperwork for our business. The size is great. I can scan receipts anywhere, and it doesn’t take up any desk space. The scan quality is really good, and it’s definitely the best deal out there. Set-up was not bad at all. I looked at a lot of different ones, and I’m glad I settled on the Doxie.
Perfect For What I Needed at Home and in Office.
I bought this scanner de-clutter and toss out boxes of receipts and paper bills, documents. So far its by far done what I have asked and needed. If your wanting to go digital and lose the boxes of piled up paper work that can be digitized this is definitely the scanner to buy. Great Product. Super easy set up and use.
We love this!! BUT only after you figure it out a few finer details.
SEE EDIT AT BOTTOM:
We love this BUT only after you figure it out the finer details. My wife wants to scan all of our old photos pre-digital so I got her this to help with that mission (we have MANY photos). I have 3 scanners or all in ones in my house and I will say the Doxie Plus is the ONLY way to go for mass scanning images that are 8x10 or smaller. That is all you need to know on the positive and now I will address the issues I had. I am a techi so I assume this can be used without any reading but that is not he case.
I did glance over documentation and see that it has built in memory but you can add more via the SD slot. So I grabbed a spare 64gb card and stuck it in there. It would not power on and stop blinking like it was supposed to. After digging I find out that it ONLY supports special SD cards (really!!!!) That is absolutely ridiculous, but there is actually plenty of built in memory.
So I removed the SD card and it powers up fine. In the process of trying to figure out the bootup problem (having standard SD card in slot), I tried to locate a "Calibration PDF" on their website. This is the sheet you run through the scanner to calibrate it. Can you believe they make you buy that if you lose it! Another blunder in my opinion. My wife had the calibration page but I am letting you know so if you buy a used one you better make sure the calibration card is in there or your will have to buy another one if the calibration is ever needed again (not sure why you would but just letting you know).
Once the scanner is turned on the light is green (300 dpi scan). If you press the button again, it goes to Orange which is 600dpi. They should have a simple sticker above the power button telling you this but they don't and they should allow you to set a default setting which they don't.
We are doing photos so we did the scans at 600 dpi which still went plenty fast enough. 300dpi is REALLY fast (ie for documents).
After you scan all of your photos, you have to open the software to import the scanned photos. BUT, when you click on the "Import" button in top right corner, it has not completed the import process. After you select all the images on the screen, you have to click on the SAVE button down below actually save them to your local drive. Why they do not allow you to just click the import and have the save process as part of that I do not know. It is just one extra step you have to do to save the photos.
But even with these problem I still give this thing 5 stars. My wife is having to use our Epson 7510 for the larger pictures and ones already in the scrap book. The speed and ease of using the Doxie Plus is outstanding. I am sure this product is like everything. The folks who design it and package it, and write the manuals, etc, never actually use it so they have no idea on the simple and stupid mistakes they make.
Bottom line, buy one, you will be glad you did :)
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EDIT 05-19-2015
1) The Doxie does allow the use of SD cards up to 32GB. And it should be formatted in FAT32. They are considering putting a sticker or some other means of letting customers know that 32GB is the max. In my opinion it might be easier and more effective to update the firmware to allow for much larger SD cards since these are the norm, not the exception in 2015.
2) After doing some extensive scanning of not only photos, but documents (ie medical records), it is evident that the saving process designed by Doxie is most ideal. We scanned many photos and documents and the documents we saved as PDF's where the photos were saved as JPG's. Also, the photos were separated by child and year. So I found my original thought on this to be a little misguided.
3) Doxie has stated that the calibration card has to be the original printed card. It is a heavier card stock and printing on a 8x11 sheet of paper would not work. You can contact them about getting a Calibration card if yours is missing.
I take pride in offering detailed and accurate reviews so I wanted to clarify these issues. But nothing changes on the fact that this device is an awesome little scanner and I am sure you will be happy with it.
OUTSTANDING! (Updated after 4 years of use)
Updated review after 4+ years of use:
Bought the original Go with WiFi in 2017 (see review below). Have scanned thousands of documents/pictures without issue. Recently, the scanner started to jamb. I sent a support request describing my issue. II got a response the same day, and after a few diagnostic questions, they offered to send a replacement. I got the replacement in less than 5 days! The replacement not only worked perfectly out of the box, they sent the updated SE WiFi model! Unbelievable support for and incredible product. This company is the best.
Original review:
I have to say, I am impressed. I have used it for 1 day (approx 100 scans), and it seems to be everything it was advertised to be.
Right out of the box, this feels like a premium product (as the cost dictated), the packaging, packing and documentation are all top notch. The device itself is solid, the build quality is quite apparent (no pun intended!) just by holding it and upon close inspection.
I followed the quick start guide and scanned a photo in less than 3 minutes from opening the box.
The device accepts the media quite easily and quickly scans it. I tried some mangled receipts from my wallet, and it handled them well. You do have to make sure the front edge of the document is clean, for some really badly mangled receipts, I just folded the top back against itself to create a clean edge, and the scan worked just fine (no jamming). The scan quality was better than that of my Epson XP-410, and certainly faster.
The software setup was easy (an the online documentation is very thorough. The software is basically a tool to pull the scanned documents from the scanner. It provides some nice features to edit the scanned document and allow for some smart tagging (date/time). The OCR functionality worked better than I thought, even on some really faded poor quality receipts. I guess if there was one option missing, it would be the ability to automatically pull the scans from Doxie (or push from Doxie). There is the ability to manually save the scans to cloud services, I tried the Google Drive function, and it worked flawlessly.
WiFi setup was a bit complex if you don't use the default configuration. By default WiFi is configured as a host at 192.168.1.100 as its own network (PC -> Doxie direct, bypassing existing wireless router). So if you have an existing wireless router and it is on the 192.168.1.x subnet, you may have a conflict if another device on your network already has a 192.168.1.100 address. If you follow the instructions, it is possible to add a connection to access it over existing router network, but if you follow the instructions carefully and I recommend that you have your computer connected both via wireless router WiFi and hard wired via Ethernet cable during WIFi setup.
Overall, this is a great product. I will be using it every day, so I will report back on reliability if it becomes an issue.
Pros:
Solid, High quality in every aspect
Quick scanning with very good quality
Simple yet elegant SW interface
Cons:
WiFi Setup (relative to everything else) was a bit complex. But this is a one time thing, and it really was not bad as long as you follow instructions.
Update 4/22/02 - This thing is a tank. Powers thru scans like hot knife through butter. Use it everyday, and works like a charm. One of the best purchases I have made on Amazon.
Ready to work right out of the box.
My main goal for this thing is to digitize boxes of old photos that I've accumulated. I have two flatbed scanners, but they take too long. I have many hundreds of photos to deal with.
I read the included quick setup guide, enabled the battery, and put the Doxie on a regular USB phone charger cable. It took about 2 hours to charge, then it was ready to rock. This thing comes with an 8GB SD card, and that the one I used. It's already formatted--just plug it into the Doxie. Everything you need to get started is in the box. You don't need to buy anything extra. But DO fully charge it first and DO read the quick setup card before you do anything. The instructions are brief & simple, but important.
There's no software in the box. From the Doxie website I downloaded the Windows10 .exe file for it and it works fine on my ancient HP desktop computer. The software is a combination file importer / photo editor / organizer. It is simple to use and doesn't require any explanation. It is also optional. The Doxie saves everythng as a JPG image file so you really don't need any special software. If you scan in a document and wish to save it as a PDF file, the Doxie software will convert it for you. There are many ways to save a JPG as a PDF, so again--the Doxie software is optional. The software is for Windows10 or mac only. If you are a Linux user, it's not a problem. Just transfer the scanned JPG images from the Doxie SD card to your computer. I used a universal card reader with a USB-A plug on one end. LibreOffice Draw can convert a JPG into a PDF for you even quicker than the Doxie software.
Photo quality seems on-par with my Kodak and HP all-in-one desktop scanners, only the scan rate is MUCH faster. At 600dpi resolution, a photo only takes about 3 seconds to scan. I have a fat box of old photos that's been gathering dust for years. I fed them all through the Doxie in about 10 minutes! So 50 pictures down, and a few hundred more to go.
So far I'm very satisfied with the Doxie. I'm making really good progress on my photo rescue project. I have noticed when the Doxie needs cleaning, I start seeing a line or two vertically across the image. It's not a big problem though. There's a cleaning cloth included in the box.
I scanned the same old 35mm photo on 3 different devices for comparison. The Kodak and HP scanners are flatbed types included with an all-in-one printer/scanner/copier. All images are un-retouched JPG using the default settings at 600 dots-per-inch. The scans are of comparable quality. The difference is the Doxie will fit in my glovebox, requires no computer or cable, and scans a photo in about 3 seconds.
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